Frequently Asked Questions
Do I have to book in advance with a credit card?
Yes. There are a limited number of seats on each bus. In order to ensure that you have a seat on the tour, you need to make a reservation by paying ahead with a credit card. If you would prefer to pay cash, your only option is to show up at the Best Western Hacienda Hotel at least 30 minutes prior to tour departure to see if there are seats available. PLEASE NOTE: most of our tours are SOLD OUT ahead of time. RESERVATIONS ARE HIGHTLY RECOMMENDED. in fact, it is not likely that you or your party will be able to get seats for a same night performance when you choose to pay in cash. However, you will have an opportunity to reserve a seat with cash for a future date as long as time permits before the tour starts.
How early should I arrive for the tour and is there parking available?
You should arrive in Old Town at least 1 HOUR prior to the tour's departure. There is parking available but it is EXTREMELY LIMITED. All guests must be checked in and physically present at least 15 minutes prior to the departure time. If you are not checked in at this time, you will be considered a "no-show" and we reserve the right sell your seats to any stand-by guests. You will NOT receive a refund for being late or missing the tour due to parking problems. Haunted San Diego reserves the right to depart on time regardless of whether all guests have arrived.
What locations do we visit? Do we go inside?
The Haunted San Diego Ghost Tour is both a walking tour and a bus tour. We visit more than 5 locations throughout San Diego on a 2 hour storytelling adventure. We do enter into some of the locations on the tour but not all of them. It is important to note that our tour is a 'storytelling adventure' and not necessarily a 'mueseum tour.' Along the way we will visit two buildings in the Gaslamp District, a creepy mansion in Sherman Heights, San Diego's oldest graveyard, and of course there will be a peek at "America's Most Haunted Location".
Frequently Asked Questions (cont.)
Is this tour appropriate for children?
This tour contains racy content and some disturbing stories. Children under 10 are not allowed. All other individuals under the age of 18 need to be accompanied by an adult to attend the tour. Also, please note that while the tour is entertaining, it is a history tour with a haunted theme. It is not a haunted adventure where people pop out of corners to try to scare you. Please take the tour with that expectation.
What is the cancellation policy?
All sales are final and non-refundable. Just like a concert or theater ticket, once it is purchased, it cannot be exchanged for a future date. There are no refunds.
Is there a group discount?
In general, we do not offer discounts on this tour. The price is $35 per ticket. However, if you have a group of 12-14 people (enough to fill the entire bus), we may be able to schedule a special charter tour for your group at a discounted rate. Please call us at 619-255-6170 to discuss.
San Diego is considered the most haunted city in all of the west. Find out why when you take this Haunted San Diego Ghost Tour Adventure.
Haunted San Diego has been entertaining guests with our stories for over 5 years. Our tour has been named "San Diego's Best Ghost Tour".
Let our guides captivate you with stories of real people who lived and died in this city. The adventure is the perfect blend of suspenseful tales, rich San Diego history and spooky fun.
